Patient & Family Services

Serving Children, Adolescents, and their Families

DMG CRS medical social workers are available to ensure that our patients and their families have the ability to receive appropriate care as needed. Our social workers are trained to encourage family-focused medical treatment either during visits, which can be in-person or via telephone. 

DMG CRS social workers also assist families with logistics and coordination of services such as interfacing with schools, locating available resources in the community, arranging transportation to appointments, and generally supporting the physical and emotional needs of our patient families.

Appointments

For your convenience, services are offered on-site at DMG CRS located in Central Phoenix at Park Central Mall.

3141 N. 3rd Ave., Ste. 100
Phoenix AZ, 85013
Get Directions

p. (602) 914-1520
f. (602) 381-7576

Hours of Operation:
Mon – Fri 8:00am – 5:00pm

For more information or to schedule an appointment, please call (602) 914-1520.

Transportation

If you need a ride to DMG Children’s Rehabilitative Services (DMG CRS) for your appointment, your AHCCCS Complete Care (ACC) plan will provide it.

Remember to do the following to prepare for your ride to DMG CRS:

  • Try to call 72 hours before your appointment to schedule your ride.
  • If you have a car seat, bring it.
  • If you need a wheelchair van, tell them.
  • Write down confirmation numbers, if provided.

American Indian Health Plan (AIHP) members will be able to use contracted transportation vendors. Please contact the assigned service unit/clinic or tribal contact to schedule a ride. Members can still come to the DMG CRS but will use local AIHP contracted transportation.

If you have other questions regarding the information contained in this update, please contact ACC Provider Customer Service Center at (866) 796-0542.

Below are the telephone numbers to call for each insurance plan to ask for a ride to DMG CRS.

Arizona Complete Health
(888) 788-4408

Banner University Health Plan
(800) 582-8686

Care 1st Health Plan
(602) 778-1800

Health Choice AZ
(800) 322-8670

Mercy Care Complete Plan
(602) 263-3000

Molina Complete Care
(800) 424-5891

United Healthcare Community Plan (UHCP)
(800) 348-4058

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